• Dual Rate Players Clubs Representative

    Job Locations US-LA-Shreveport
    # of Openings
    1
    Category
    Players Club
    Department
    Players Club-Slot/VLT Marketing
    Shift
    Variable
    Hours
    Part Time
    Location : Name Linked
    Eldorado Resort Casino Shreveport
  • THE PROPERTY

    SHV TM

    Eldorado Resort Casino Shreveport is timeless luxury and friendly, personal service right in the heart of downtown Shreveport, LA. With non-stop excitement and elegance, guests can experience a variety of world-class fine dining from four award-winning restaurants, one-of-a-kind memorabilia shopping in the Eldorado Gift Shop, and the hottest nightspots around with the area’s best LIVE entertainment. Eldorado Shreveport boasts over 400 luxury rooms and suites and 28,000 square feet of casino space housing over 1,500 slot machines and 50 table games. In addition, Eldorado Shreveport has over 1,000 of the best Team Members in the industry. For more information about Eldorado Shreveport, visit www.eldoradoshreveport.com and follow on Facebook and Instagram.

    THE JOB


    JOB SUMMARY
    Responsible for providing casino players with player tracking cards and all benefits and privileges associated with that card.

     

    ESSENTIAL DUTIES & RESPONSIBILITIES

    • Issues player cards for new and existing accounts and issues any benefits and marketing related perks from those player card accounts.
    • Evaluates customer’s play for comping needs.
    • Assures high standards of guest service by maintaining constant awareness for the entire property and assistance of all promotions, events and entertainment and Player’s Club membership benefits.
    • Provides customers with in-depth marketing/casino related information and answers questions about that information.
    • Other duties as assigned.

    KNOWLEDGE, SKILLS & ABILITIES

    • A high school diploma, GED, or equivalent preferred.
    • Previous work experience in casino or related field preferred.
    • Must be able to obtain a valid state gaming license.
    • Ability to learn multiple casino tracking programs.
    • Must possess excellent phone etiquette skills.

    PHYSICAL DEMANDS & WORK ENVIRONMENT

    • Ability to stand for long periods of time.
    • Ability to maintain strict confidentiality relative to financial date, casino policies and marketing plans.
    • Casino environment exposed to bright lights, noise, changing temperatures and smoke which might include a boat and/or floating barge and hotel.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

    WHO WE ARE

    Eldorado Resorts is a leading casino entertainment company that owns and operates twenty-six properties in twelve states, including Colorado, Florida, Illinois, Indiana, Iowa, Louisiana, Mississippi, Missouri, Nevada, New Jersey, Ohio, and West Virginia. In aggregate, Eldorado’s properties feature approximately 28,000 slot machines and VLTs and 600 table games, over 12,500 hotel rooms and nearly 18,000 of the best Team Members in the industry!

     

    Founded in 1973 in Reno, Eldorado has been dedicated to providing exceptional guest service, a dynamic gaming product, award-winning dining, exciting entertainment and premier accommodations. Our extensive management experience and unwavering commitment to our team members, guests and shareholders have been the primary drivers of our strategic goals and success. We take pride in our reinvestment in our properties and the communities we support along with emphasizing our Family-Style approach in an effort to build loyalty among our team members and guests. We will continue to focus on the future growth and diversification of our company while maintaining our core values and striving for operational excellence. For more information about Eldorado Resorts, please visit www.eldoradoresorts.com and be sure to like us on Facebook!

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