• Hotel Front Desk Agent

    Job Locations US-LA-Shreveport
    # of Openings
    1
    Category
    Guest Services/Hotel
    Department
    Hotel Front Desk
    Shift
    Day, Swing
    Location : Name Linked
    Eldorado Resort Casino Shreveport
  • Property Overview

    SHV TM

    Eldorado Resort Casino Shreveport is timeless luxury and friendly, personal service right in the heart of downtown Shreveport, LA. With non-stop excitement and elegance, guests can experience a variety of world-class fine dining from four award-winning restaurants, one-of-a-kind memorabilia shopping in the Eldorado Gift Shop, and the hottest nightspots around with the area’s best LIVE entertainment. Eldorado Shreveport boasts over 400 luxury rooms and suites and 28,000 square feet of casino space housing over 1,500 slot machines and 50 table games. In addition, Eldorado Shreveport has over 1,000 of the best Team Members in the industry. For more information about Eldorado Shreveport, visit www.eldoradoshreveport.com and follow on Facebook and Instagram.

    Responsibilities

     

    JOB SUMMARY
    Coordinates all hotel reservation activity for the property.

     

    ESSENTIAL DUTIES & RESPONSIBILITIES

    • Process all incoming and outgoing reservations.
    • Maintain accurate records of room occupancy.
    • Issue player’s cards, comps and tickets to events.
    • Other duties as assigned.

    KNOWLEDGE, SKILLS & ABILITIES

    • Experience in LMS.
    • Strong verbal and written communication skills.
    • Must be able to operate office equipment and multi-line phones.
    • Perform under pressure in an interruptive environment.
    • High School Degree or GED equivalent preferred.

    PHYSICAL DEMANDS & WORK ENVIRONMENT

    • Ability to stand for long periods of time.
    • Frequent pushing, pulling, bending and walking.
    • May be subject to smoking environment, moderate noise and bright lights.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

    Company Overview

    Eldorado Resorts is a leading casino entertainment company that owns and operates twenty-six properties in twelve states, including Colorado, Florida, Illinois, Indiana, Iowa, Louisiana, Mississippi, Missouri, Nevada, New Jersey, Ohio, and West Virginia. In aggregate, Eldorado’s properties feature approximately 28,000 slot machines and VLTs and 600 table games, over 12,500 hotel rooms and nearly 18,000 of the best Team Members in the industry!

     

    Founded in 1973 in Reno, Eldorado has been dedicated to providing exceptional guest service, a dynamic gaming product, award-winning dining, exciting entertainment and premier accommodations. Our extensive management experience and unwavering commitment to our team members, guests and shareholders have been the primary drivers of our strategic goals and success. We take pride in our reinvestment in our properties and the communities we support along with emphasizing our Family-Style approach in an effort to build loyalty among our team members and guests. We will continue to focus on the future growth and diversification of our company while maintaining our core values and striving for operational excellence. For more information about Eldorado Resorts, please visit www.eldoradoresorts.com and be sure to like us on Facebook!

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