• Slot Supervisor

    Job Locations US-LA-Shreveport
    # of Openings
    1
    Category
    Slots/VLT
    Department
    Slots/VLT
    Shift
    Grave
    Location : Name Linked
    Eldorado Resort Casino Shreveport
  • Property Overview

    SHV TM

    Eldorado Resort Casino Shreveport is timeless luxury and friendly, personal service right in the heart of downtown Shreveport, LA. With non-stop excitement and elegance, guests can experience a variety of world-class fine dining from four award-winning restaurants, one-of-a-kind memorabilia shopping in the Eldorado Gift Shop, and the hottest nightspots around with the area’s best LIVE entertainment. Eldorado Shreveport boasts over 400 luxury rooms and suites and 28,000 square feet of casino space housing over 1,500 slot machines and 50 table games. In addition, Eldorado Shreveport has over 1,000 of the best Team Members in the industry. For more information about Eldorado Shreveport, visit www.eldoradoshreveport.com and follow on Facebook and Instagram.

    Responsibilities

     

    JOB SUMMARY
    To provide a friendly and positive service to all guests, supervise slot technicians on their shifts, maintain all slot related equipment and maintain a good working relationship with floor people and slot supervisors.

    ESSENTIAL DUTIES & RESPONSIBILITIES 

    • Other duties may be assigned.
    • Maintain smooth working relationship with the State Police.
    • Complies and enforces all state and gaming regulations and company policies.
    • Coordinates moves and conversions of slot machines.
    • Monitors the data system that is connected to the slot machines.
    • Handles guest disputes as necessary.
    • Observes and evaluates technical personnel.
    • Protects company assets.
    • Responsible for the overall direction, coordination, and evaluation of this unit.
    • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
    • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
    • Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
    • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
    • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
    • Ability to calculate figures and amounts.
    • Ability to define problems, collect data, establish facts, and draw valid conclusions.
    • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
    • Must have outstanding ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
    • Louisiana Gaming License, LACT and/or TIPS card required.

    PHYSICAL DEMANDS & WORK ENVIRONMENT

    • While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
    • The employee must regularly lift and/or move up to 100 pounds.
    • Ability to lift 75 pounds repeatedly.
    • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
    • Must be able to lift heavy machinery.
    • Must be able to stand at least 8 hours.
    • While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, risk of electrical shock, and vibration.
    • The noise level in the work environment is usually loud.
    • Will be working with wires in machines, and other mechanical parts.
    • Must be 21 years old or older.
    • Must have working knowledge of Microsoft Office, Windows, and Internet Communications.
    • Must be able to work in a smoking environment.
    • Regular attendance in conformance with standards, which may be established by Eldorado from time to time, is essential to the successful performance of this position.
    • Employees with irregular attendance will be subject to Eldorado Attendance Policy.
    • Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

     

    Company Overview

    Eldorado Resorts is a leading casino entertainment company that owns and operates twenty-eight properties in thirteen states, including Colorado, Florida, Illinois, Indiana, Iowa, Louisiana, Mississippi, Missouri, Nevada, New Jersey, Ohio, Pennsylvania and West Virginia. In aggregate, Eldorado’s properties feature approximately 27,500 slot machines and VLTs and 800 table games, over 12,500 hotel rooms and nearly 20,000 of the best Team Members in the industry!

     

    Founded in 1973 in Reno, Eldorado has been dedicated to providing exceptional guest service, a dynamic gaming product, award-winning dining, exciting entertainment and premier accommodations. Our extensive management experience and unwavering commitment to our team members, guests and shareholders have been the primary drivers of our strategic goals and success. We take pride in our reinvestment in our properties and the communities we support along with emphasizing our Family-Style approach in an effort to build loyalty among our team members and guests. We will continue to focus on the future growth and diversification of our company while maintaining our core values and striving for operational excellence. For more information about Eldorado Resorts, please visit www.eldoradoresorts.com.

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