• Soft/Hard Count Representative

    Job Locations US-LA-Shreveport
    # of Openings
    Count Room/Vault
    Day, Grave, Variable
    3:15AM or 5:45AM start time
    Location : Name Linked
    Eldorado Resort Casino Shreveport
  • Property Overview

    SHV TM

    Eldorado Resort Casino Shreveport is timeless luxury and friendly, personal service right in the heart of downtown Shreveport, LA. With non-stop excitement and elegance, guests can experience a variety of world-class fine dining from four award-winning restaurants, one-of-a-kind memorabilia shopping in the Eldorado Gift Shop, and the hottest nightspots around with the area’s best LIVE entertainment. Eldorado Shreveport boasts over 400 luxury rooms and suites and 28,000 square feet of casino space housing over 1,500 slot machines and 50 table games. In addition, Eldorado Shreveport has over 1,000 of the best Team Members in the industry. For more information about Eldorado Shreveport, visit www.eldoradoshreveport.com and follow on Facebook and Instagram.



    Responsible for emptying slot machines containing unaudited BVA cans and transport to Count Room for counting. Counts contents of BVA’s, Poker and Table Games boxes.



    • Responsible for collecting bill validator acceptors.
    • Responsible for taking unaudited money out of all boxes.
    • Responsible for running money through the Glory GSA 500 for count.
    • Filling out paperwork for game boxes and completing the shift settlement sheets.
    • Keying information into the computer.
    • Cleaning up of the soft count area.
    • Ensure the safety and security of guest and employees.
    • Responsible for regular and punctual attendance for scheduled shifts.
    • Knowledge of all special events and promotional activities available to guest.
    • Demonstrate ability to understand, communicate and comply with Company Policies, Processes, and Procedures.
    • Set out empty drop buckets and bill validators by the proper machines.
    • Pull all drop buckets from the drop cabinet and replace with the empty buckets.
    • Pull all bill validators from the machines and replace with the empty bill validators.
    • Transport all full drop carts to the hard count room.
    • Transport all full bill validators to the soft count room.
    • Once the drop is completed the hard count team will perform the weigh / wrap which consists of the weigh test, dumping the contents of the drop buckets into the weigh scale, operating the wrapping machines, can the wrapped coin, count and rack the high denomination, and count and verify the drop money.
    • Other duties as assigned.


    • Ability to handle and count money accurately.
    • Capable of operating a computer and printer.
    • Ability to read and understand simple instructions and memos.
    • Ability to use a 10 key calculator.
    • High school diploma or GED equivalent preferred.
    • Able to obtain a valid state Gaming License.


    • Able to stand, sit, walk for prolonged periods.
    • Frequent pushing, pulling, lifting and bending.
    • Work environment may include smoke and variable temperature, lighting and noise levels.

    Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.



    Company Overview

    Eldorado Resorts is a leading casino entertainment company that owns and operates twenty-eight properties in thirteen states, including Colorado, Florida, Illinois, Indiana, Iowa, Louisiana, Mississippi, Missouri, Nevada, New Jersey, Ohio, Pennsylvania and West Virginia. In aggregate, Eldorado’s properties feature approximately 27,500 slot machines and VLTs and 800 table games, over 12,500 hotel rooms and nearly 20,000 of the best Team Members in the industry!


    Founded in 1973 in Reno, Eldorado has been dedicated to providing exceptional guest service, a dynamic gaming product, award-winning dining, exciting entertainment and premier accommodations. Our extensive management experience and unwavering commitment to our team members, guests and shareholders have been the primary drivers of our strategic goals and success. We take pride in our reinvestment in our properties and the communities we support along with emphasizing our Family-Style approach in an effort to build loyalty among our team members and guests. We will continue to focus on the future growth and diversification of our company while maintaining our core values and striving for operational excellence. For more information about Eldorado Resorts, please visit www.eldoradoresorts.com.


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